Defence Infrastructure Organisation Amey’s commitment to innovation, sustainability and Service families

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In August, Amey successfully completed the Move In of 150 families to the Weeton and Chester communities, showcasing our commitment to service and expertise in managing complex projects.

At a glance

  • Completed the Move In of 150 families across two Defence communities.
  • Prepped and handed over 40 properties weekly at peak times to meet Unit flight commitments.
  • Installed 33 solar-powered streetlights, enhancing safety and reducing environmental impact.
  • Maintained ongoing communication with families throughout the project, ensuring satisfaction.
  • Demonstrated flexibility in adapting to client needs and budget constraints.

Key metrics

  • 150

    families relocated across two Defence communities

  • 33

    solar-powered streetlights installed

  • 40

    properties handed over per week

Collaborating closely with supply chain partners, we overcame challenges including tight schedules and third-party delays to ensure seamless transitions for the families. Beyond delivering high-quality housing, we enhanced community safety with sustainable streetlighting solutions, aligning with our mission to support government goals for net-zero emissions and benefiting the Defence estate. 

The primary goal was to ensure all families could transition smoothly.

What was the challenge?

Amey was contracted to facilitate the relocation of 150 families to the Weeton and Chester Defence communities, ensuring their new homes met the highest standards while managing tight schedules, overlapping appointments, and unpredictable delays. This required coordinating with multiple stakeholders, including CLC Group Ltd, DIO, and Pinnacle, to overcome challenges such as ongoing external wall insulation (EWI) works and third-party delays. The primary goal was to ensure all families could transition smoothly while meeting Defence Unit flight commitments, maintaining property standards, and adhering to client spending requirements. 

We were also tasked with addressing a lack of lighting at Weeton Barracks, where streetlighting was nearly non-existent, leading to safety concerns. This required a solution that not only addressed immediate security needs but also aligned with sustainable energy goals to support the government’s net-zero strategy. 

How did Amey approach the problem? 

To manage the complex relocation of families, Amey developed a flexible approach, working closely with supply chain partners to ensure that handovers were smooth and timely. At peak times, we prepped and handed over as many as 40 properties weekly, ensuring all homes were ready for families despite complications like ongoing construction and third-party delays. Regular communication with families was a key priority, ensuring they were informed throughout the process. 

In addition to the relocation, Amey tackled the lighting issue at Weeton Barracks by installing 33 solar-powered streetlights. This innovative solution enhanced safety for residents while avoiding costly underground cabling repairs. Working with our specialist supplier, Integrated Parking, we tailored the lighting solution to the unique needs of the site, aligning with our commitment to decarbonising the Defence estate and contributing to the government’s net-zero strategy by 2050. 

What was the outcome? 

The outcome of the project was a resounding success. Amey ensured all 150 families moved into their new homes on schedule, with overwhelmingly positive feedback from both the families and the Defence community. Our ‘One Team’ approach was credited for the seamless execution, ensuring the wellbeing, safety, and comfort of the families. 

In addition to the successful relocations, the solar-powered streetlighting project at Weeton Barracks significantly improved safety for residents while reducing the environmental footprint of the estate. By delivering a cost-effective and sustainable lighting solution, Amey not only supported the government’s net-zero strategy but also demonstrated innovation in solving client problems. 

A Pinnacle representative said: “The feedback from the unit has been phenomenal. The families were all amazed at the standard of housing they received, with no major issues, and expressed a huge thanks to all the teams involved in the move.” 

Testimonial 

Phil Kemp, DIO Operations North and Central

“A massive well done to all involved.  Complex moves like this don’t happen without a huge amount of planning, commitment and teamwork by everyone which has clearly paid off.”   

Tom Silvey, Amey’s Business Unit Director, added: “The One Team commitment demonstrated by all parties involved in this project ensures the wellbeing, safety and comfort of Service families remains at the core of our decision making and service delivery.”

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